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Customer service

Contact United

Reservations Center Phone:+31 20 201 3708
Hours of operation:
08:00 - 20:00 (09:30-18:00 on weekends)

Our full-service reservations sales agents will assist you by phone with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on unitedairlines.nl, or for 1K® and Global ServicesSM members.

MileagePlus Service Center

Before sending any MileagePlus requests by mail, please verify if your request can also be done online. Please click here to verify

Please make sure all correspondance is written in English.

Please make sure all necessary documents are included (and keep copies for yourself)

Phone:+31 20 201 3708
Hours of operation:
08:00 - 20:00 (09:30-18:00 on weekends)

Address:
UNITED AIRLINES
MPI Desk
PO BOX 97 02 41
12 702 Berlin
Germany

Baggage Services

Phone: +31 20 795 2700. 

United Cargo

Address:
c/o Inter Aviation Services
Triport 1
Evert v.d. Beekstraat 40
1118 CL Schiphol

Customer Relations
(For past date travel only)
Email : customerrelations@united.com

To ensure delivery of our reply email, please make sure that emails from United are not blocked by your email account.
 
Lost luggage

 

Address:
UNITED AIRLINES
Central Baggage Services - HDQLZ
P.O. Box 66140
Chicago, IL  60666-0140
00 1 800 221 6903

Refunds

Request your e-ticket refund

Address:
United Airlines Refunds
United House
Southern Perimeter Road
Hounslow
Middlesex
TW6 3LP
United Kingdom

Ticket Office

Hours of operation:
08:15am –12:00pm(daily)

Visitor's Address:
Departure Hall 3
Across from check-in desk 26
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